These are the most Frequently Asked Questions

Question Are the prices on the CarNext Marketplace auctions excluding VAT?

Answer All prices exclude VAT.

Question Can I cancel a bid or a sale on the CarNext Marketplace auctions?

Answer All bids are binding. If the highest bid meets the set minimum price of the selling LeasePlan country the car will be assigned to the corresponding trader. Sales can not be cancelled.

Question Does LeasePlan offer logistic support?

Answer The trader has to organise the transport himself.

Question How much is the administration fee?

Answer For a successful sale LeasePlan will charge a Sales Fee of 350 € (excl. VAT).

Question How can I enter the CarNext Marketplace auctions?

Answer Only professional traders can enter the CarNext Marketplace auctions. Here you can find the registration form.

Question In which countries does CarNext Marketplace operate?

Answer Europe: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey and United Kingdom.

Rest of the world: Brazil, India, Mexico, New Zealand and United Arab Emirates.

Question What documents do I need to organise when I export a car?

Answer Here you find a collection of documents that are used in the after sales processes in the various LeasePlan countries. If you need additional support you can always contact the CarNext Marketplace team.